The AI inbox that
knows your attendees
as well as you do
Tend pulls real registration, payment, and booking data from your event software to draft personalised replies in seconds. You review, send, and stay in control.
Subject: Registration Question
Hi Sarah, thanks for your email. I can see from your registration that you're attending the opening gala and have accommodation at the Grand Hotel (Feb 15-18). Your payment is confirmed for $2,450...
Why Event Professionals Choose Tend
Tend combines AI intelligence with human oversight. You stay in control while spending less time in your inbox.
Real Event Data
Every reply is personalised using attendee registration details, session bookings, accommodation, payment status, and travel data. Pulled live from your event software.
Human in the Loop
AI drafts intelligent replies using deep attendee context, but you maintain complete control. Review, edit, and approve every response before it's sent.
Built for Busy Planners
Put hours back in your day. Reduce email response times by 78.6% without sacrificing accuracy or personal touch.
How Tend Works
AI reasoning meets event expertise. Intelligent drafts with human oversight at every step.
Tend meets you where you work, deeply embedded into Outlook web and desktop.
You Open an Email
An attendee emails about registration, accommodation, or event questions. You open it in Outlook and click to generate a reply.
Behind the scenes, Tend pulls everything it needs:
From your event platform:
- Registration details and status
- Payment history and balances
- Session and function bookings
- Accommodation and travel
From your event website:
- Key dates and deadlines
- FAQs and policies
From your event memories:
- Custom instructions and tips
- Your preferred tone and style
The result: Tend knows your event and attendees almost as well as you do.
Tend Drafts a Reply
Using all that context, the AI generates a personalised, accurate reply. Not a template. Not a guess. A draft grounded in real data from this specific attendee's record.
What you get:
- Accurate details from their registration
- Relevant links with auto-login tokens
- Your tone and voice
What you won't get:
- Made-up prices or policies
- Invented deadlines or contacts
- Generic responses
If Tend doesn't have the information, it says so. It never guesses.
You Review, Edit, Send
The draft appears in your Outlook taskpane. Read it. Tweak it if needed. Send it.
You maintain complete control. The AI never sends without you.
And it gets smarter:
Your edits, tips, and corrections are saved in Tend's memory. Future replies improve as it learns your preferences and style.
Your attendee data stays private. It's never stored or used for training.
Why This Approach Works
The combination of AI intelligence and human oversight ensures quality responses while saving time.
78.6% Faster
Response times compared to manual email handling
100% Real Data
Pulled directly from your event software
Always in Control
Review and approve every response before sending
Built for Event Professionals
Take control of your attendee inbox with AI that actually knows your events. Join event professionals who spend less time answering emails and more time delivering exceptional events.
Save Hours Daily
Reduce email response time by 78.6% while maintaining personalised, high-quality communications with every attendee.
Complete Control
You review and approve every AI-generated response before it's sent. Never lose control over your attendee communications.
Event Software Integration
Seamless integration pulls real-time attendee data including registration status, payments, accommodation, and session bookings.
Ready to take back your inbox?
Join event professionals who spend less time answering emails and more time delivering exceptional events.